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The Power Of Twitter To Perform Innovative CRM

Language EnglishEnglish
Book Paperback
Book The Power Of Twitter To Perform Innovative CRM Clarissa Tanurahardja
Libristo code: 07116294
Publishers LAP Lambert Academic Publishing, November 2011
In this rapidly growing globalization world and advanced digital Information Technology era, there s... Full description
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In this rapidly growing globalization world and advanced digital Information Technology era, there s silver lining between open communication and influence of companies to reach out their customer and create long-lasting Customer Relationship Management. Moreover,Twitter here seen in new perspective point of view not only as the right breakthrough online platform to implementing Customer Relationship Management through virtual dialogue communication with the consumers but also as the valuable business tool to listen to the customer s need and wishes in order to provide the worthy company s product & services that satisfy the fulfillment of customers. In addition, Twitter eminently able to be the appropriate solution for most of company s problem on small business industry on reaching out to the customer in meaningful way without breaking out the social norms in the society.

About the book

Full name The Power Of Twitter To Perform Innovative CRM
Language English
Binding Book - Paperback
Date of issue 2012
Number of pages 164
EAN 9783659245251
Libristo code 07116294
Weight 261
Dimensions 150 x 220 x 10
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