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Satisfying Internal Customers First: A Practical G uide to Improving Internal and External Customer S atisfaction (Only Cover is Revised) (Quality Imp

Language EnglishEnglish
Book Paperback
Book Satisfying Internal Customers First: A Practical G uide to Improving Internal and External Customer S atisfaction (Only Cover is Revised) (Quality Imp Richard Y. Chang
Libristo code: 04920216
Publishers John Wiley & Sons Inc, May 1994
This book illustrates the vital link between satisfying external customers and improving processes w...
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670 Kč včetně DPH
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This book illustrates the vital link between satisfying external customers and improving processes within the organization to ensure that internal customers are satisfied, too.

About the book

Full name Satisfying Internal Customers First: A Practical G uide to Improving Internal and External Customer S atisfaction (Only Cover is Revised) (Quality Imp
Author Richard Y. Chang, P.Keith Kelly
Language English
Binding Book - Paperback
Date of issue 1994
Number of pages 120
EAN 9780787950828
ISBN 0787950823
Libristo code 04920216
Publishers John Wiley & Sons Inc
Weight 190
Dimensions 234 x 157 x 7

Categories

Economics, Finance, Business & Management > Business & Management > Sales & marketing > Customer services
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