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Customer Service Over the Phone
Language
English
English
Book
Paperback
Examines various important scenarios that a customer service representative is likely to encounter a...
Libristo code: 04233026
?
91 b
91 b
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Examines various important scenarios that a customer service representative is likely to encounter and shows how to best handle each situation. This guide also explains how to make effective use of voice mail, email, fax, and letters.
About the book
Full name
Customer Service Over the Phone
Author
Stephen Coscia
Language
English
English
Binding
Book - Paperback
Date of issue
1999
Number of pages
144
EAN
9781578200467
ISBN
1578200466
Libristo code
04233026
Publishers
Taylor & Francis Ltd
Weight
212
Dimensions
153 x 230 x 8
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