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Call Center Lexikon

Language GermanGerman
Book Hardback
Book Call Center Lexikon Simone Fojut
Libristo code: 12702653
Publishers Gabler Verlag, December 2007
Rund um Call Center und Kundenservice hat sich eine Vielzahl neuer Begriffe in den Bereichen Organis... Full description
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Rund um Call Center und Kundenservice hat sich eine Vielzahl neuer Begriffe in den Bereichen Organisation, Management, Technik und Praxis entwickelt. Das "Call Center Lexikon" liefert eine umfassende Übersicht über die gebräuchlichsten Begriffe und erklärt diese kurz und verständlich. Die alphabetische Gliederung ermöglicht eine schnelle Orientierung. Eine wertvolle Arbeitshilfe, die auf den Schreibtisch jedes Call-Center-Managers und -Mitarbeiters gehört!

About the book

Full name Call Center Lexikon
Author Simone Fojut
Language German
Binding Book - Hardback
Date of issue 2007
Number of pages 192
EAN 9783834905949
ISBN 3834905941
Libristo code 12702653
Publishers Gabler Verlag
Weight 458
Dimensions 156 x 234 x 13

Categories

Economics, Finance, Business & Management > Business & Management > Management & management techniques
Economics, Finance, Business & Management > Business & Management > Sales & marketing
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