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The discrepancy between what we know and what we do can trigger poor planning, miscommunication, overload, and a host of other ills. The constant games of catch-up and fire-fighting can turn even simple projects into nightmares. In Working at Warp Speed, Barry Flicker explains that people can break such patterns only by cultivating the ability to make and keep clear commitments. He recounts a simple story about a handful of people who, through powerful direct experience, learn to stop complaining about the idiots out there and begin examining their own behaviors and assumptions. This shift is the key, according to Flicker, to successful project management in business and in life.