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In their own words, these individuals convey the importance of learning how to map the myriad organizations involved in local disaster preparedness and response; analyzing, refining and rehearsing local disaster roles; and getting to know individual personalities when in specific roles. The First 72 Hours is an essential resource for professionals and private citizens alike who want to know what kinds of questions must be asked and answered to better prepare their communities to survive future disaster. "There's a special providence in the fall of a sparrow. If it be now, 'tis not to come; if it be not to come, it will be now; if it be not now, yet it will come: the readiness is all."--Hamlet V, II,William Shakespeare